FREQUENTLY ASKED QUESTIONS

» HOW LONG WILL DELIVERY TAKE AFTER PLACING AN ORDER?: We will contact you to confirm a suitable day to receive your order, however our aim is to send the order within a 24 hours of receiving the order.
» CAN I GIVE CASH TO THE DRIVER?: No, however we accept all major credit cards.
» HOW DO I PAY FOR MY ORDER?: We accept all major credit cards except Amex, if the order is being picked up from our Superstore cash is available also.
» DOES THE PRICE INCLUDE GST?: No, all our prices are excluding GST and subject to change without notice.
» HOW DO I CHANGE MY DELIVERY DETAILS FROM MY LAST ORDER?: Before finishing your order, you are able to override the delivery address in the box in the corner.
» ARE YOU OPEN ON THE WEEKEND?

Apack Superstores are only open Monday to Friday, however our Markets located in VIC and NSW are open on a Saturday.

» DO YOU SUPPLY FRESH FLOWERS?: No, some Apack Superstores are conveniently located within a complex with or near a grower such as South Australia and Western Australia (Flowerpack).
» DO YOU SUPPLY ALL OVER AUSTRALIA?: Yes, we have conveniently located stores in every state across Australia.